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We recognize the importance of safeguarding your personal information and respecting your privacy. We understand that you value discretion and expect your data to be handled with care. That’s why we are fully committed to protecting the privacy of every user (“you” or “user”) of our services.
This Privacy Policy describes how we collect, use, and disclose your personal information when you access or interact with our websites, applications, and any other digital platforms through which we deliver our services (collectively referred to as the “Sevices”).
This Policy forms an integral part of our Service Agreement and is incorporated into it by reference.
We strongly encourage you to read this Privacy Policy thoroughly and use it to make informed choices about your interactions with us. By using our Services, you acknowledge and agree to the terms outlined in this Privacy Policy. Continued use of the Services following any updates constitutes your acceptance of the revised Policy.
We may collect, use, store and transfer different kinds of personal data about you and for different purposes. For your use, we made the table with data categories, purposes of their use, and lawful bases for processing.
| Data Type | Examples of Information We May Collect | Purposes of Processing | Lawful Bases for Processing |
|---|---|---|---|
| Identity Data | First name, last name, and patronymic (if available), date of birth, gender, passport, ID, driver’s license number, or photo. | Account management, fraud prevention, security, compliance with AML, CTF, and other applicable laws and regulations, advertising, and personalization of user experience. | 1. Necessary to perform our contract with you. 2. Necessary to comply with our legal obligations. 3. Necessary for our legitimate interests (to provide effective and personalized customer services to you and to update you in relation to our services that are available to you, to perform web analytics and direct marketing). |
| Contact Data | Billing address, email address, and telephone numbers. | Account management, application functionality, fraud prevention, security, compliance with AML, CTF, and other applicable laws and regulations, developer communications, advertising, and personalization of user experience. | 1. Necessary to perform our contract with you. 2. Necessary to comply with our legal obligations. 3. Necessary for our legitimate interests (to provide effective and personalized customer services to you and to update you in relation to our services that are available to you, to maintain application functionality). |
| Audio and Video Data | Full audio or video recordings of calls that you receive from us or make to us. NB: It is not relevant for iOS and Android applications. |
Account management, fraud prevention, security, and compliance with AML, CTF, and other applicable laws and regulations, developer communications, promotional activities and events, and provision of client support services. | 1. Necessary to perform our contract with you. 2. Necessary to comply with our legal obligation. |
| Conformity Data | Details about your education, employment status, trading experience, and self-assessment test. | Fraud prevention, security, and compliance with AML, CTF, and other applicable laws and regulations, account management. | 1. Necessary to perform our contract with you. 2. Necessary to comply with our legal obligations. |
| Marketing and Communication Data | Your preferences in receiving marketing from us and your communication preferences. | Fraud prevention, security, compliance with AML, CTF, and other applicable laws and regulations, marketing and product analytics, personalization of our services, promotional activities and internal events, and provision of services. | 1. Necessary to perform our contract with you. 2. Necessary to comply with our legal obligations. 3. Necessary for our legitimate interests (to provide effective and personalized customer services to you and to update you in relation to our services that are available to you). |
| Location Data | Details on your actual location when interacting with our Website (e.g. residency country, time zone, and interface language). NB: It is not relevant for iOS and Android applications. |
Account management, fraud prevention, security, compliance with AML, CTF, and other applicable laws and regulations, developer communications, and personalization of our services. | 1. Necessary to perform our contract with you. 2. Necessary to comply with our legal obligations. |
| Payment Data | Details of the number of payment wallets and/or bank card information, such as issuing bank, card number, cardholder name, expiration date, CVV2/CVC2, and photos of both sides of the bank card. | Fraud prevention, security, and compliance with AML, CTF, and other applicable laws and regulations, provision of services, account management, and personalization of user experience. | 1. Necessary to perform our contract with you. 2. Necessary to comply with our legal obligations. 3. Necessary for our legitimate interests. |
| Economic Profile Data | Details on occupation, purpose of investment, annual income, net wealth, expected annual amount of investment, and sources of funds. | Fraud prevention, security, and compliance with AML, CTF, and other applicable laws and regulations, account management. | 1. Necessary to perform our contract with you. 2. Necessary to comply with our legal obligations. |
| KYC Data | Identity document information including recent utility bills, identity card, passport, and/or driver’s license. | Fraud prevention, security, and compliance with AML, CTF, and other applicable laws and regulations, account management. | 1. Necessary to perform our contract with you. 2. Necessary to comply with our legal obligations. |
| Special Categories of Data / ‘Sensitive’ Data | Details about your annual income, biometric data, and/or criminal convictions and offenses. | Fraud prevention, security, and compliance with AML, CTF, and other applicable laws and regulations. | 1. Necessary to perform our contract with you. 2. Necessary to comply with our legal obligations. 3. Consent. |
| Financial Data | Bank account and tax identification number (including social security, income tax, and national insurance number). | Account management, provision of services, fraud prevention, security, compliance with AML, CTF, and other applicable laws and regulation. | 1. Necessary to perform our contract with you. 2. Necessary to comply with our legal obligations. 3. Necessary for our legitimate interests. |
| Transaction Data & Purchase History | Details about the transactions performed by you: payments, withdrawals, exchanges, trading and purchase history, balance, profit, ROI metric, and trade direction. | Account management, fraud prevention, security, compliance with AML, CTF, and other applicable laws and regulations, and personalization of user experience. | 1. Necessary to perform our contract with you. 2. Necessary to comply with our legal obligations. 3. Necessary for our legitimate interests. |
| Technical Data | IP address, login data, browser type and version, time zone, operating system, and cookies; identifiers like IMEI, MAC address, advertising identifier. | Fraud prevention, security, compliance with AML, CTF, and other applicable laws and regulations, app development, advertising, analytics, and personalization. | 1. Necessary to perform our contract with you. 2. Necessary to comply with our legal obligations. 3. Necessary for our legitimate interests. |
| Usage Data | Information about how you use the Website and apps, registration date, trading cluster, complaints, app activity and performance, crash logs. | Fraud prevention, security, compliance with AML, CTF, and other applicable laws and regulations, analytics, advertising, personalization. | 1. Necessary to perform our contract with you. 2. Necessary for our legitimate interests. |
| Profile Data | Account details, user ID, username, password, account photo, leaderboard position, online status, experience points, preferences, feedback, in-app survey responses. | Account management, application functionality, analytics, developer communications, advertising, personalization of user experience, fraud prevention, compliance with AML, CTF. | 1. Necessary to perform our contract with you, to provide additional services (e.g. Social Signals). 2. Necessary to comply with our legal obligations. 3. Necessary for our legitimate interests. |
We process the aforementioned data in compliance with the applicable laws and regulations as amended from time to time in order to:
Personal data is processed based on the following legal bases:
Please note that applicable laws and regulations require us to store some categories of data after termination of the Service Agreement or deletion of your account. More details are provided in the account deletion section hereof.
By using the platform, you acknowledge and agree to participate in the leaderboard system and share your trading strategies and performance results. You grant us permission to display your personal data — including your name, experience points, winning amounts, and related statistics — as part of the leaderboard available on the platform.
You also authorize us to generate trading signals based on your activities and to share generalised information derived from your trades. If you appear on the leaderboard, you agree that other users may view and replicate your successful trades.
In line with data minimisation and purpose limitation principles, the personal data processed for this purpose is strictly limited to:
Profile Data:
Your name (or User ID if the name is not available), country flag icon, optional profile photo, leaderboard rank, a note identifying your own position (e.g., “you”), online status, experience points, and total winnings.Transaction Data:
ROI (return on investment) percentage calculated over the past 7 days, and the asset, trade direction, and trade duration (to enable copying).Note: The actual amount of your trades is never made public.
Only the ROI metric — representing the percentage of successful trades relative to total trades — is used to determine your placement on the leaderboard.
Processing of this data includes: collection, recording, organisation, structuring, storage, adaptation or modification, retrieval, usage, disclosure, transfer (including cross-border when required), alignment or combination, restriction, erasure, and destruction.
We, along with our trusted partners, use cookies and similar tracking technologies in connection with our services — including when you visit our website or access any part of our platform.
A cookie is a small data file placed on your device while browsing a website. Cookies serve various useful purposes, such as improving your browsing experience, enabling key features, remembering your preferences, and making your interaction with our Services faster and smoother.
Cookies also help us display advertisements that are more relevant to your interests and allow us to collect statistical data about how you use our Services.
Our website uses the following categories of cookies:
Although cookies do not contain information that directly identifies you, we may link data collected through cookies to the personal information we store about you.
You can remove or disable cookies at any time via your device or browser settings. However, please note that doing so may affect the functionality of certain features and limit your experience on our platform.
We do not rent, sell, or share your personal or corporate information with third parties, except as specifically described in this Privacy Policy.
We may share your Personal Information with:
1.Affiliates and Subsidiaries
We may transfer or disclose your information to our subsidiaries or other affiliated entities as part of normal business operations and service provision.
2. Trusted Third-Party Providers
We may also disclose your Personal Information to reliable third-party service providers and partners for the following purposes:
3. Legal and Compliance Disclosures
We may disclose your Personal Information if we have a good faith belief that such disclosure is reasonably necessary to:
Other Legitimate Business Purposes
Your information may also be shared in connection with:
Any third party with whom we share your information is obligated to uphold standards of data protection equivalent to those outlined in this Privacy Policy.
This Privacy Policy applies solely to the information we collect and manage directly. If you choose to share your information with third parties — for example, by clicking on a link to another website or application via our Services — please be aware that different privacy practices may apply.
Third-party websites, apps, or services accessed through our platform may have their own privacy policies and terms of use. We strongly encourage you to review those documents carefully before disclosing any personal information or engaging with those services. The presence of a link to a third-party resource does not imply our endorsement or recommendation.
Please note that such third-party content may include material or services that are illegal, offensive, or otherwise inappropriate for some users. By using those external websites or applications, you acknowledge and accept any associated risks and agree that your interaction with them is entirely at your own discretion.
We disclaim any responsibility or liability for:
This Privacy Policy does not extend to your activities on such external websites or services.
We use a tool called Google Analytics to better understand how users interact with our Services. Google Analytics collects anonymized data, such as how often users visit our site, which pages they access, and other aggregated usage metrics.
This tool collects your IP address on the date of your visit, but not your name or any personally identifiable information. We do not combine Google Analytics data with any information that could identify you personally.
Google's ability to use and share this data is governed by the Google Analytics Terms of Use and the Google Privacy Policy. We use this information strictly for internal purposes, including improving the functionality and usability of our Services.
We may employ advertising technologies to deliver ads — including interest-based and targeted advertisements — when you access or use our Services. These technologies help tailor ad content to better align with your preferences and online behavior.
To enhance the effectiveness of our advertising efforts, we may also engage third-party partners and share with them non-personal information. These partners assist us in measuring the performance of our ad campaigns and in retargeting users who have previously interacted with our Services.
Opting Out of Targeted Advertising
You have the option to opt out of many third-party advertising networks, including those operated by members of the:
For more information about how these organizations collect and use data — and to learn how to opt out of targeted advertising — please visit:
Please note that opting out does not mean you will stop seeing ads altogether — but the ads you see may be less relevant to your interests.
You have the right to request the correction of inaccurate personal data at any time. You may also request the deletion of your personal data (excluding transaction history and other information we are legally required to retain). Requests can be sent in free form (e.g., in the body of an email or as a scanned letter) and must include your full name and contact details for faster processing. We reserve the right to deny requests if we are not satisfied with your identity verification. By default, we delete personal data when it is no longer required for legitimate processing purposes or when storage is no longer necessary under applicable legal obligations. Unless instructed otherwise, we retain collected data for as long as needed to provide our Services and to fulfill legal obligations (up to 7 years), resolve disputes, and enforce our agreements. We may correct, supplement, or delete inaccurate or incomplete data at our discretion.
We implement industry-standard security measures to protect the integrity and confidentiality of your information. While we make every effort to secure our Services, we cannot guarantee absolute protection against unauthorized access and disclaim liability for third-party misuse. If you believe your privacy has been compromised or our Services have been misused, please contact us.
We may use your personal information — such as your name, email address, and phone number — either directly or via authorized third-party partners (“Marketing Affiliates”) to provide you with promotional materials related to our Services or those of our affiliates. You may opt out of receiving marketing communications at any time by sending a blank email with the word "remove" in the subject line. Upon receiving your request, we will remove your contact from our distribution lists. Please note that you may need to unsubscribe separately from any communications sent directly by our Marketing Affiliates. Even after unsubscribing, you may still receive service-related notifications. By accessing or using our Services, you acknowledge and agree that we may share your personal data with trusted partners for direct marketing purposes.
In the event of a corporate transaction (e.g., merger, acquisition, or restructuring), your personal data may be transferred to the acquiring or successor entity, which will assume the responsibilities outlined in this Privacy Policy.
You may delete your account using the in-app interface on Android or iOS. Alternatively, send a blank email with the subject "delete account". Please note that, even after deletion, we may retain certain data (such as transaction records) as required by law to prevent fraud and maintain platform security. In rare cases, we may contact you post-deletion if legally obligated (e.g., in the event of a dispute). Once your account is deleted, we will cease to use your data for purposes not specified in this Policy — including marketing. To request account restoration, send a blank email with the subject "restore account". Some accounts may not be restorable depending on the reason for deletion or the time elapsed.
We may update this Privacy Policy at our discretion. The latest version will always be available on our website. We recommend reviewing it regularly to stay informed about how your data is managed.
